State Farm® Insurance Agent Mary Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
V Trav
July 8, 2026
"Good customer service"
"V Trav, thank you for the 5 stars! I'm happy to hear you had a good experience with our customer service. We're always here to help if you need anything else!"
Donna Hildoer
July 7, 2026
"Everyone who served me was very knowledgeable and helpful making procuring multiple types of insurance very easy."
"Donna, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to make the process of getting multiple types of insurance easy for you. We strive to provide knowledgeable and helpful service to everyone. Feel free to reach out if you need anything else!"
Max Oberman
June 19, 2026
"Vastie was extremely helpful and efficient. She assists her customers to the max. A very dedicated agent."
"Vastie, this is exactly the kind of agent we want on our team. Thank you for going above and beyond — that's what we're here for. And thank you Max for taking the time to share this. Reviews like yours are why people trust us with the things that matter most. We don't take that lightly.
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BEN RODRIGUES
June 17, 2026
"They are the GREATEST. They cover just about everything for me. Customer service is a 12 out of 10. Very knowledgeable with their products and will always go out the way to help you. I have dealt with Gloria for many years and i cannot say enough about her. Mary Serrano another Gem with exceptional product knowledge. If they covered every form of insurance they would have every policy i carry. Keep up the great work."
""A 12 out of 10 — we'll take it.
Thank you for this. Years of trust don't happen by accident — they're built one conversation, one policy, one problem solved at a time. Gloria and Mary Serrano are exactly the kind of people we want in your corner, and hearing this from you means everything to them."
Lel Bourne
June 17, 2026
"I had an excellent experience with Cecilia in Mary Brown’s office. Instead of me having to negotiate the online process of filing a claim when my parked and unoccupied car was hit, she did it all in person with me at her desk while filing it over the phone with the claims office. She made it such an easy thing to accomplish at a time when I was very upset about the damage to my new car. She is also a refreshingly nice person!"
"This is exactly what we're here for. When something happens to your car — especially a new one — the last thing you need is a 1-800 number and a prayer.
Thank you for taking the time to share this. It means everything to us. We're glad you're in good hands here — and we've got your back if you ever need us again.""
scott d
June 8, 2026
"Cece is my agent! She was outstanding, great customer service, and saved my a few hundred a year in combing my Insurance. I highly recommend her services. Two thumbs up.."
"Two thumbs up — we'll take that all day.
Saving you money while making sure you're actually covered the right way — that's the whole point. Bundling done right isn't just about the discount, it's about making sure nothing falls through the cracks.
Thank you for trusting us with your insurance and for taking the time to say so. We don't take that lightly. Tell your friends — we'll take care of them the same way."
Dave Williams
June 2, 2026
"State Farm is a huge scam on price. I pay $122 now for 2 cars. State Farm charged me $390
Auto direct and general are low price companies owned by Allstate.
Allstate is also a scam. But these 2 companies owned by them are great. Switch the 2 discount companies through Allstate and save 66% a month"
"Hi Dave, we actually don't have a record of ever insuring you — it looks like this review may have been intended for a different office. That said, we're happy to address the pricing concern.
$122 for 2 cars sounds great. The question is always what's actually covered. Auto Direct and The General are non-standard carriers — they exist for drivers who can't qualify elsewhere. Lower price, stripped coverage, and if you ever have a serious accident, you'll feel the difference.
State Farm is the largest home and auto insurer in North America. Either millions of people are making a terrible decision, or there's something here that's really good.
We'd welcome the chance to show you an apples-to-apples comparison anytime. If the coverage matches, we'll tell you to stay where you are.
— Mary Brown "
Robin Berner
May 28, 2026
"Cecelia was a wonderful agent. We leased a new car and she was able to help us get new insurance and our new ID cards within a day. She was very efficient and a pleasure to work with."
"Cecelia, this is exactly what we're talking about — same day, done right, no hassle. That's the standard we hold ourselves to and you nailed it.
Robin, thank you for trusting us with your new car. Fast, efficient, and actually pleasant to deal with — that's what we're here for. We appreciate you taking the time to share this. See you at your next review!"
Mairym Vilacha
May 20, 2026
"I have been with State Farm for years and always have been pleased with the customer assistance specially Cecilia she is amazing, cordial and very easy to work with. Thank you again Cecilia❤️"
"Mairym, thank you for being a loyal part of our The State Farm family. Easy to work with, cordial, always there when you need us — that's exactly the experience we want every customer to have. We don't take your loyalty for granted. See you at your next review!"
RedTailears
May 20, 2026
"La Agente Cecilia fue muy amable allundandome en persona, me explico lo que nesesitaba saber y imprimio los documentos para mi. Explica muy bien todo y es muy pasiente."
"Thank you so much for taking the time to share this! This is exactly what we're all about — making sure you understand everything, not just handing you a stack of papers and sending you on your way. We're really proud of our team and the experience they bring to every client. If you have friends or family that need that same kind of attention, send them our way. We'll take great care of them!"
Fabian Castroroa
May 15, 2026
"Excellent service from Cecilia at State Farm. She helped me choose the best rates without reducing the coverage on my policies. I was especially impressed with the health coverage included in the auto and home insurance package. Very professional, helpful, and knowledgeable. Highly recommended."
"Thank you so much for your kind words! We're thrilled to hear that Cecilia provided you with excellent service and helped you find the best rates without compromising your coverage. It's great to know the health coverage included in your auto and home insurance package exceeded your expectations. We appreciate your recommendation and look forward to continuing to serve you!"
Amy Gretz
May 13, 2026
"Always helpful and service-oriented. We had some recent confusion about our policy and Cecilia immediately worked through the details with us."
"Thank you for your kind words! We’re happy to hear that Cecilia was able to promptly assist you and clear up the confusion about your policy. Providing helpful and attentive service is our top priority, and we appreciate you sharing your experience!
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Jeremy Smith
May 13, 2026
"Cecilia was very knowledgeable, professional, and patient, she thoroughly explained everything so I could make informed decisions on my insurance needs. Highly recommend her!"
"Thank you for your wonderful feedback! We’re glad to hear that Cecilia’s knowledge, professionalism, and patience helped you feel confident in making informed decisions about your insurance needs. We appreciate you taking the time to share your experience!
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Audrey Peoples
May 8, 2026
"Agent Vastie , was very polite and helpful
I appreciate all the help"
"Thank you so much for your kind review! We’re glad to hear Vastie was polite and helpful. We appreciate you taking the time to share your experience!"
Ted Harris
May 8, 2026
"Had a financial problem..worked with vestie to solve it..she was terrific in solving it in my favor..very thoughtful(empathetic)"
""Thank you so much for sharing this! We're really proud of how Vastie handles situations like yours — not just processing paperwork but actually going to bat for our clients. That's exactly what we're here for. If you ever have friends or family going through something similar, send them our way. We'll take care of them the same way.""
William Lopez
May 6, 2026
"Cecilia from the very first second was very kind and sweet. She was able to help me swiftly and efficiently. She explained everything throughly and clear. Hand her over that raise! Thanks for help again Cecilia!"
"Thank you so much for your kind words and thoughtful feedback! We’re happy to hear Cecilia was so helpful and made everything clear and easy. Thanks again for choosing us, and we look forward to assisting you in the future!"
Bianca Martinovic
May 4, 2026
"An absolute pleasure! Contacted Cecilia this morning for a comparative quote on our insurance and got a higher coverage at 50 % less than our current premium with progressive. Cecilia turned this around in a day for me. Got the paperwork done and we are good to go! So efficient, professional, personable . Highly recommend!"
"Thank you so much for the fantastic review! We’re thrilled that Cecilia was able to help you find a great coverage option—especially at 50% less than your previous premium. We truly appreciate you trusting us and are so glad everything was handled quickly and professionally. Thanks again for the recommendation!"
Estefania Mones
May 1, 2026
"Mary Brown and her office are the absolute best! We have had our insurance policy for auto with them for almost 8 years, and I love being their client! They are attentive, responsive, and helpful. Thank you so much for all that you do for us, Mary Brown & Team!"
"Hi Stefi! Thank you so much for the wonderful review. We truly appreciate your loyalty over the past 8 years and are so glad you’ve had a great experience with us. I'll be sure to share your kind words with the team—thanks again for trusting us with your auto insurance!"
Claudia Mitchell
April 30, 2026
"We’ve been with State Farm for the past 25 years, and when we moved to Florida 15 years ago, we were recommended to Mary Brown’s office—and choosing them was one of the best decisions we made.
Cecilia and Gloria are truly exceptional. Their service is always professional, attentive, and reliable. They are consistently available, responsive, and go above and beyond to make sure everything is handled smoothly.
It’s rare to find this level of dedication and care. We highly recommend their office to anyone looking for outstanding service and peace of mind."
"Thanks so much for the heartfelt review and trusting our office over all these years! We’re really glad you found such great service with Mary Brown’s office after your move. Cecilia and Gloria will love hearing your kind words—they always do their best to make things easy and smooth. We really appreciate you recommending us and look forward to continuing to help you whenever you need it!"
Jack Bragin
April 28, 2026
"Wonderful customer service-especially from Cecilia. I was currently enrolled with Allstate but I switched because the service is so much more personal and friendly. So nice to see old fashioned courtesy and responsiveness with an insurer!"
"Thank you so much for your kind words! We're thrilled to hear that Cecilia and our team have provided you with personal and friendly service. We believe that courtesy and responsiveness are key to building strong relationships with our customers. It means a lot to us that you chose to switch to us and appreciate the service we provide. If you ever need anything, we're always here to help!"
Alexandra Louis
April 23, 2026
"Cecilia Guiter Viader was amazing. I called the office and she helped me. She was so nice, great customer service."
"Thank you so much for sharing your experience! We’re glad to hear that Cecilia Gutier Viader was able to assist you with such great customer service. She truly cares about helping our clients, and we’re happy it made a difference for you. Please don’t hesitate to reach out if you need anything else!"
Vickie Leventhal
April 15, 2026
"Mary Brown was very helpful and went over and above to help me but the price is just more then I can afford"
"Thank you for your kind words about Mary Brown and for recognizing the effort she put into assisting you. We understand that affordability is an important factor, and we’re always here to help explore options that might better fit your budget. Please feel free to reach out anytime—we’re committed to finding the best possible coverage for you and your vehicle."
ToysOn TheHudson
April 10, 2026
"Cecilia was very helpful and went out of her way to accommodate me with my auto and home insurance., This agency is the best !"
"Thank you so much for your kind words! We’re delighted to hear that Cecilia was able to assist you and go above and beyond with your auto and home insurance needs. Your support means a lot to us, and we’re proud to be your trusted agency. If you ever need anything else, don’t hesitate to reach out!
Best regards,
Mary Brown"
saldmari
April 7, 2026
"Excellent!! Cecilia was very efficient and pleasant and helped me a lot!! She's a great insurance agent!!"
"I am glad Cecilia provided you with excellent service. We value your business and communication. "
Bob Epstein
March 17, 2026
"Our representative is Cecilia. She was fantastic. My brother and I cannot say enough about our experience. We got a very, very good price. She answered all of our questions and was just very very professional."
"Thank you so much for your kind words! We're thrilled to hear that Cecilia provided you and your brother with such a fantastic experience. It's great to know she was able to answer all your questions. We truly appreciate your feedback and look forward to assisting you again in the future!
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