State Farm® Insurance Agent Mary Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robin Berner
May 28, 2026
"Cecelia was a wonderful agent. We leased a new car and she was able to help us get new insurance and our new ID cards within a day. She was very efficient and a pleasure to work with."
"Cecelia, this is exactly what we're talking about — same day, done right, no hassle. That's the standard we hold ourselves to and you nailed it. Robin, thank you for trusting us with your new car. Fast, efficient, and actually pleasant to deal with — that's what we're here for. We appreciate you taking the time to share this. See you at your next review!"
Max Oberman
May 27, 2026
"Vastie was extremely helpful and efficient. She assists her customers to the max. A very dedicated agent."
"Vastie, this is exactly the kind of agent we want on our team. Thank you for going above and beyond — that's what we're here for. And thank you Max for taking the time to share this. Reviews like yours are why people trust us with the things that matter most. We don't take that lightly. "
Mairym Vilacha
May 20, 2026
"I have been with State Farm for years and always have been pleased with the customer assistance specially Cecilia she is amazing, cordial and very easy to work with. Thank you again Cecilia❤️"
"Mairym, thank you for being a loyal part of our The State Farm family. Easy to work with, cordial, always there when you need us — that's exactly the experience we want every customer to have. We don't take your loyalty for granted. See you at your next review!"
RedTailears
May 20, 2026
"La Agente Cecilia fue muy amable allundandome en persona, me explico lo que nesesitaba saber y imprimio los documentos para mi. Explica muy bien todo y es muy pasiente."
"Thank you so much for taking the time to share this! This is exactly what we're all about — making sure you understand everything, not just handing you a stack of papers and sending you on your way. We're really proud of our team and the experience they bring to every client. If you have friends or family that need that same kind of attention, send them our way. We'll take great care of them!"
Fabian Castroroa
May 15, 2026
"Excellent service from Cecilia at State Farm. She helped me choose the best rates without reducing the coverage on my policies. I was especially impressed with the health coverage included in the auto and home insurance package. Very professional, helpful, and knowledgeable. Highly recommended."
"Thank you so much for your kind words! We're thrilled to hear that Cecilia provided you with excellent service and helped you find the best rates without compromising your coverage. It's great to know the health coverage included in your auto and home insurance package exceeded your expectations. We appreciate your recommendation and look forward to continuing to serve you!"
Amy Gretz
May 13, 2026
"Always helpful and service-oriented. We had some recent confusion about our policy and Cecilia immediately worked through the details with us."
"Thank you for your kind words! We’re happy to hear that Cecilia was able to promptly assist you and clear up the confusion about your policy. Providing helpful and attentive service is our top priority, and we appreciate you sharing your experience! "
Jeremy Smith
May 13, 2026
"Cecilia was very knowledgeable, professional, and patient, she thoroughly explained everything so I could make informed decisions on my insurance needs. Highly recommend her!"
"Thank you for your wonderful feedback! We’re glad to hear that Cecilia’s knowledge, professionalism, and patience helped you feel confident in making informed decisions about your insurance needs. We appreciate you taking the time to share your experience! "
Audrey Peoples
May 8, 2026
"Agent Vastie , was very polite and helpful I appreciate all the help"
"Thank you so much for your kind review! We’re glad to hear Vastie was polite and helpful. We appreciate you taking the time to share your experience!"
Ted Harris
May 8, 2026
"Had a financial problem..worked with vestie to solve it..she was terrific in solving it in my favor..very thoughtful(empathetic)"
""Thank you so much for sharing this! We're really proud of how Vastie handles situations like yours — not just processing paperwork but actually going to bat for our clients. That's exactly what we're here for. If you ever have friends or family going through something similar, send them our way. We'll take care of them the same way.""
William Lopez
May 6, 2026
"Cecilia from the very first second was very kind and sweet. She was able to help me swiftly and efficiently. She explained everything throughly and clear. Hand her over that raise! Thanks for help again Cecilia!"
"Thank you so much for your kind words and thoughtful feedback! We’re happy to hear Cecilia was so helpful and made everything clear and easy. Thanks again for choosing us, and we look forward to assisting you in the future!"
Bianca Martinovic
May 4, 2026
"An absolute pleasure! Contacted Cecilia this morning for a comparative quote on our insurance and got a higher coverage at 50 % less than our current premium with progressive. Cecilia turned this around in a day for me. Got the paperwork done and we are good to go! So efficient, professional, personable . Highly recommend!"
"Thank you so much for the fantastic review! We’re thrilled that Cecilia was able to help you find a great coverage option—especially at 50% less than your previous premium. We truly appreciate you trusting us and are so glad everything was handled quickly and professionally. Thanks again for the recommendation!"
Estefania Mones
May 1, 2026
"Mary Brown and her office are the absolute best! We have had our insurance policy for auto with them for almost 8 years, and I love being their client! They are attentive, responsive, and helpful. Thank you so much for all that you do for us, Mary Brown & Team!"
"Hi Stefi! Thank you so much for the wonderful review. We truly appreciate your loyalty over the past 8 years and are so glad you’ve had a great experience with us. I'll be sure to share your kind words with the team—thanks again for trusting us with your auto insurance!"
Claudia Mitchell
April 30, 2026
"We’ve been with State Farm for the past 25 years, and when we moved to Florida 15 years ago, we were recommended to Mary Brown’s office—and choosing them was one of the best decisions we made. Cecilia and Gloria are truly exceptional. Their service is always professional, attentive, and reliable. They are consistently available, responsive, and go above and beyond to make sure everything is handled smoothly. It’s rare to find this level of dedication and care. We highly recommend their office to anyone looking for outstanding service and peace of mind."
"Thanks so much for the heartfelt review and trusting our office over all these years! We’re really glad you found such great service with Mary Brown’s office after your move. Cecilia and Gloria will love hearing your kind words—they always do their best to make things easy and smooth. We really appreciate you recommending us and look forward to continuing to help you whenever you need it!"
Jack Bragin
April 28, 2026
"Wonderful customer service-especially from Cecilia. I was currently enrolled with Allstate but I switched because the service is so much more personal and friendly. So nice to see old fashioned courtesy and responsiveness with an insurer!"
"Thank you so much for your kind words! We're thrilled to hear that Cecilia and our team have provided you with personal and friendly service. We believe that courtesy and responsiveness are key to building strong relationships with our customers. It means a lot to us that you chose to switch to us and appreciate the service we provide. If you ever need anything, we're always here to help!"
Alexandra Louis
April 23, 2026
"Cecilia Guiter Viader was amazing. I called the office and she helped me. She was so nice, great customer service."
"Thank you so much for sharing your experience! We’re glad to hear that Cecilia Gutier Viader was able to assist you with such great customer service. She truly cares about helping our clients, and we’re happy it made a difference for you. Please don’t hesitate to reach out if you need anything else!"
Vickie Leventhal
April 15, 2026
"Mary Brown was very helpful and went over and above to help me but the price is just more then I can afford"
"Thank you for your kind words about Mary Brown and for recognizing the effort she put into assisting you. We understand that affordability is an important factor, and we’re always here to help explore options that might better fit your budget. Please feel free to reach out anytime—we’re committed to finding the best possible coverage for you and your vehicle."
ToysOn TheHudson
April 10, 2026
"Cecilia was very helpful and went out of her way to accommodate me with my auto and home insurance., This agency is the best !"
"Thank you so much for your kind words! We’re delighted to hear that Cecilia was able to assist you and go above and beyond with your auto and home insurance needs. Your support means a lot to us, and we’re proud to be your trusted agency. If you ever need anything else, don’t hesitate to reach out! Best regards, Mary Brown"
saldmari
April 7, 2026
"Excellent!! Cecilia was very efficient and pleasant and helped me a lot!! She's a great insurance agent!!"
"I am glad Cecilia provided you with excellent service. We value your business and communication. "
Bob Epstein
March 17, 2026
"Our representative is Cecilia. She was fantastic. My brother and I cannot say enough about our experience. We got a very, very good price. She answered all of our questions and was just very very professional."
"Thank you so much for your kind words! We're thrilled to hear that Cecilia provided you and your brother with such a fantastic experience. It's great to know she was able to answer all your questions. We truly appreciate your feedback and look forward to assisting you again in the future! "
Haley Schmidt
December 9, 2025
"I recently got a new car and had to add it to my insurance. Made the process so easy for me. Everything was completed in less than 10 minutes"
"Haley, that's awesome to hear! It's great when insurance companies make the process quick and hassle-free. Enjoy your new car!"
Sharon FitzGerald
December 3, 2025
"Talking with Ryan Shepherd was such a pleasure! I got an excellent rate from him and really enjoyed knowing that going forward, I’ll always have a person to speak to. State Farm came highly recommended to me from two trusted friends who have had policies with them for many years. I’m very happy to be part of the State Farm family, and highly recommend the Mary Brown Insurance Agency in Boca! ( Ask for Ryan… I would’ve given him 10 stars if I could have!)"
"Dear Sharon, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Ryan. Your satisfaction is our top priority, and it’s always rewarding to know that our efforts are appreciated. If there’s anything else we can do for you please don’t hesitate to reach out. Positive feedback motivates our team to continue providing the best service possible! Best regards, Mary Brown Agent/Owner"
Rafael Issler
October 8, 2025
"I've been using State Farm Mary Brown's office for my car insurance since 2018, and I can say I'm very happy and satisfied. I'm being served by Mr. Juan D. Posada, who is without a doubt the best insurance professional I've ever seen. Mr. Juan, besides being a deep knowledge of the insurance field and always offering good options for my three cars, also provides exceptional and impeccable customer service. That's why I'd like to take this opportunity to recognize his professionalism and thank him for the insurance services he provides. Congratulations, Juan! You're the best! Congratulations, Mary Brown, for the quality of your employees and services! Thank you very much!"
"Thank you so much for your kind words! We’re thrilled to hear that Juan provided you with excellent service. We’ll be sure to share your feedback with them—it truly means a lot. We look forward to serving you again soon!"
Jose Bernardo
February 27, 2025
"Excellent staff"
Alex Stetson
October 2, 2024
"I've been doing business for over five years with these people and just recently I learned that I had a suspended license because of an insurance lapse. I have 3 cars insured with them, and spend around 2000 dollars per year with them and pay for 6 months in advance every time. My coverage lapsed over a 97 dollar payment Which I was never notified of, And I also spoke with a representative A few months prior and a few months afterward to make payments and I was told nothing. I do not believe that they're software Did not notify them that I was missing a payment. For this I have to take a day off of work and I have a suspension On my record now thanks a lot guys. My license was suspended as of the first of July yet I spoke to them and made a payment in the middle of May. Gross negligence, this is UNACCEPTABLE!"
"Alex, I apologize that your license was suspended, but you are not listed in our office. Are you sure you commented on the right site? Our office sends several notifications when someone is cancelling. "
Dalton Lee
June 11, 2024
"I haven't made the switch to Statefarm yet. BUT Wesly Simpson has been in contact with me quoting plans for the year of 2024. Numbers haven't added up yet for me to commit to Statefarm but he is the first agent I've ever requested to follow up with me after a 6 month period and actually follow through with it, and he responded urgently and professionally. If Statefarm trains everyone like this, they're doing a good job and are a strong contender for my business. Thank you again Wes!"